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Ep #59: How to Deliver Your Message Clearly

SEPTEMBER 07, 2023 • 14min

Do you struggle to get your message across to your team or clients in an effective way? Do things often get lost in translation when it comes to how your message is received?

Well, you’re not alone. Missed communication proves to be a prevalent issue within many workplaces and in today’s episode, we’re exploring strategies on how to deliver your message clearly and in a much more impactful manner.

Many of us assume that we’re being crystal clear in our communication, and are often puzzled as to why it’s not being received in the way we expect. As a DISC certified practitioner, I understand the importance of focusing on who you are giving information to, rather than only on what you are saying.

Understanding what the natural preferences are of those receiving your message is key, and I give you an overview of the four main personality styles the DISC model describes:

  • Dominance

  • Influence

  • Steadiness

  • Conscientious

I run through the different traits associated with the DISC personality styles, and encourage you to reflect on the individuals within your work environment. Is the person you’re communicating with assertive and results-driven? Or do they prioritise connection and collaboration? Perhaps they are more methodical and prefer to absorb information slowly.

Whoever your audience is, it’s important to bring emotional intelligence into the equation and approach the situation with empathy. How you read a person and adapt your communication style accordingly can make all the difference in reaching them effectively.

We won’t always nail our communication on the first go, and that’s okay. As long as we’re embarking on this journey with a growth mindset and a willingness to learn, we will continue to improve.

So, I encourage you to think about how you share your information and what might need to change to ensure a better experience for everyone involved.

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I acknowledge the Traditional Owners and Custodians of the lands on which I conduct my business, the Wangal and Gadigal Peoples of the Eora Nation. I pay my respects to their Elders past, present and emerging, and extend that respect to all Aboriginal and Torres Strait peoples.